Privacy Policy

Introduction

At srozax, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our aromatic candles.

Information We Collect

We collect information that you provide directly to us when you interact with our website, place orders, or engage with our services.

Personal Information

When you purchase candles or contact us, we may collect your name, email address, shipping address, billing information, and phone number. This information is necessary to process your orders and respond to your inquiries.

Usage Information

We automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our aromatic candle products and services.

We process and fulfill your orders, send you updates about your purchases, respond to your questions and requests, improve our website and product offerings, send you newsletters if you have subscribed, personalize your experience with scent recommendations, and ensure the security of our website and your data.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances.

We share information with trusted service providers who assist us in operating our website, processing payments, and delivering your candle orders. These providers are contractually obligated to protect your information.

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

Your Privacy Rights

You have certain rights regarding your personal information.

You may access, update, or delete your personal information by contacting us. You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails. You may request a copy of the personal information we hold about you.

Children's Privacy

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.

srozax
7980 Santa Monica Blvd, West Hollywood, CA 90046
Email: info@srozax.world
Phone: +1 323 656 3900

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